Privacy Policy

Privacy・Policy

GX Concierge Corporation (hereinafter referred to as “GX Concierge”) recognizes the importance of personal information and is implementing the following initiatives.

1.Regarding the handling of personal information, we strive to ensure its proper protection by establishing an organizational structure and managing it in accordance with internal regulations.
2.When obtaining personal information, we will inform customers of the purpose of use and our contact point and collect the information only to the necessary extent.
3.We will use personal information within the scope of its intended purpose, manage it appropriately, and will not disclose or provide it to any third party without prior consent, except as permitted by law.
4.We will maintain the accuracy and currency of personal information and take measures to prevent unauthorized access, loss, destruction, alteration, or leakage of personal information.
5.When outsourcing the handling of personal information to external parties, we will contractually require appropriate safety management measures and conduct necessary and appropriate supervision.
6.Based on our “Privacy Policy,” we will provide appropriate education to our officers and employees to ensure a thorough awareness of personal information protection.
7.We will comply with applicable laws, guidelines, and other regulations regarding the handling of personal information. Additionally, we will regularly review and improve our security management measures and the policies outlined above.

Handling of Customers’ Personal Information

GX Concierge Corporation (hereinafter referred to as “GX Concierge”) recognizes the importance of personal information provided by customers (hereinafter referred to as “customers’ personal information”) and will manage and handle it appropriately as follows.

1.Purpose of Use of Personal Information

GX Concierge will use customers’ personal information only to the extent necessary to achieve the following purposes. Unless prior consent is obtained, customers’ personal information will not be used for any purposes other than those listed below.

To provide customers with GX Concierge’s products and services
To provide customers with information related to GX Concierge’s products and services
For research and development of new products and services

2.Provision of Personal Information to Third Parties

GX Concierge will not provide personal information to third parties without the prior consent of the customer, except in cases permitted by law.

3.Security Management Measures

Customers’ personal information will be maintained in an accurate and up-to-date state, and measures will be taken to prevent unauthorized access, loss, destruction, alteration, or leakage of the information.

4.Outsourcing the Handling of Personal Information

When outsourcing the handling of customers’ personal information to external parties, GX Concierge will require appropriate safety management measures through contractual obligations and conduct necessary and appropriate supervision.

5.Compliance with Laws and Policy Review

GX Concierge will comply with applicable laws, guidelines, and other regulations related to customers’ personal information and will regularly review and improve the policies outlined above as necessary.

6.Handling of Personal Information for Each Product and Service

Depending on the products and services provided by GX Concierge, specific handling procedures and purposes of use for customers’ personal information may be separately defined.

7.Disclosure, Correction, and Suspension of Use of Personal Information

If a customer requests the disclosure, correction, or suspension of use of their personal information, GX Concierge will confirm the customer’s identity and strive to process the request appropriately and promptly. For such requests, customers may be required to present identification documents (such as a driver’s license or passport) for verification. For inquiries regarding the disclosure of personal information or concerns and complaints about its handling, please contact us through the “Contact” section.